Sales & Distribution (SD) is one of the core and
most-used modules of SAP R/3 products beside Financial (FI), Controlling(CO),
Material Management (MM), and Production Planning (PP) modules.
The Sales & Distribution (SD) module consists of various
components also called sub-modules. Which are known as:
(SD-BF) Basic Functions and Master Data in SD Processing.
(Also subdivided in several components as: Pricing, Output…etc)
(SD-BF-PR) Pricing and Conditions
(SD-BF-EC) Extra Charge
(SD-BF-CM) Availability Check and Requirements in Sales and
Distribution Credit and Risk Management
(SD-BF-AS) Material Sorting
(SD-BF-OC) Output Determination
(SD-SLS) Sales
(SD-SLS-OA) Scheduling Agreements for Component Suppliers
(SD-SLS-OA) Customer Service Processing
(SD-FT) Foreign Trade/Customs
(SD-BIL) Billing
(SD-BIL-IV) Payment Card Processing
(CAS) Sales Support: Computer-Aided Selling
(SD-EDI) Electronic Data Interchange/IDoc Interface
(LE-SHP) Shipping
(LE-TRA) Transportation
(SD-IS-REP) Reports and Analyses
The main areas covered by this module and the sub modules
are:
Pre-sales activities, including Inquiry and Quotation
creation. Sales Order processing, including Sales Order (SO) creation. Shipping, including Outbound Delivery document creation. Billing, including Billing document and invoice creation. Sales & Distribution (SD) is a module highly integrated
with other SAP Modules as FI, CO, MM, PP & more. This can make SD a complex
module, so as part of this Introduction we will also try to detail a normal
sales process and how the activities integrate and are covered by this module.
Pre-sales activities: It starts when a customer or a
prospect requests information by any source about a product or service offered
by the company. This request is processed through SAP and the the first
integration we have is by the creation of a an Inquiry Document or a Quotation
Document. At this point of the process we still haven’t effectively made a sale
that’s why it is considered as a presale activity.
Sales Order processing: Our quotation document previously
created is send to our customer so they can make effective their purchase
procedure. At this point they may want to negotiate payment terms, price, dates
or any adjustments to the original document created by us.
As soon as we receive a Purchase Order (PO) from our
Customer we create a Sales Order (SO) which makes reference to the previously
created Quotation Document. Now scenario
is adjusted based on the business requirements. In some cases depending
on the business Sales Orders (SO) can be made without a previously created
quotation document as also in other scenario this can be a requirement.
Inventory Sourcing: The product requirement from the Sales
Order at the required date needs to be available by one of the following
options:
To fulfill the products requirement from an SO at the
required date, we can obtain them by one of these options:
- Taking from Available stock at warehouse. At this point the SD module may trigger stock transfers between warehouses.
- Triggering a production order to produce the products in-house.
- Triggering a purchasing order to purchase the products from vendor.
Here is where the integration between Production Planning
(PP) and Material Management (MM) starts.
Shipping: When the product we sold is available at the
warehouse, the sales personnel can start shipping activities by creating an
outbound delivery document (Delivery Order/DO). Now this Deliver Order (DO) can
be created by referring to our original Sales Order (SO). This will trigger the
preparation of the product by the personnel of the warehouse. If the Warehouse
Management (WM) module is integrated, a Deliver Order (DO) can trigger a
Transfer Order. When the products are ready to be sent, the warehouse personnel
will post the Goods Issue (GI) transaction that refers to the DO. The GI
transaction will reduce the inventory level of products and then the warehouse
personnel sends the products to the customer by transportation mode that has
been determined in Sales Order (SO) document.
Billing: This whole process will be managed before the
delivery date specified in the Sales Order (SO) document. The finance
department will generate a billing document and send an invoice form to the
customer. The invoice will request the customer to pay the products we have
sent at the price condition and terms of payment we have agreed in SO document.
As you can see integration is one of the fundamental aspects
of this module so a very good understanding of the process is required by all
SD Consultants. This document will continue with a more detailed explanation
between all these modules so don’t forget to stay tuned.
SAP Landscapes
Introduction to SAP
Introduction to ERP
SAP Landscapes
Introduction to SAP
Introduction to ERP
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